Accessibility First
We are committed to ensuring our mortgage calculator tools are accessible to all users, including those with disabilities. We strive to meet WCAG 2.1 AA standards and continuously improve our accessibility features.
Our Accessibility Commitment
Mortgage Calculator Solutions LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to information and functionality for all users.
Our Commitment Includes:
- •Designing and developing with accessibility in mind from the start
- •Regular accessibility audits and user testing
- •Training our development team on accessibility best practices
- •Responding promptly to accessibility feedback and issues
- •Continuously improving and updating our accessibility features
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content accessible to people with a wide array of disabilities.
WCAG 2.1 Principles
- Perceivable
- Information must be presentable in ways users can perceive
- Operable
- Interface components must be operable by all users
- Understandable
- Information and UI operation must be understandable
- Robust
- Content must be robust enough for various assistive technologies
Compliance Level
Accessibility Features
Our website includes numerous accessibility features designed to ensure usability for all visitors:
Screen Reader Support
Our website is optimized for screen readers and other assistive technologies:
Screen Reader Features
- • Proper heading structure (H1, H2, H3, etc.) for easy navigation
- • Descriptive alt text for all images and graphics
- • ARIA labels and descriptions for complex interactive elements
- • Landmarks and regions properly marked up
- • Form fields have associated labels and descriptions
- • Status messages and dynamic content updates announced
- • Table headers properly associated with data cells
Visual and Color Design
Color and Contrast
- • High contrast color schemes (4.5:1 minimum ratio)
- • Information not conveyed by color alone
- • Focus indicators meet contrast requirements
- • Error states clearly marked beyond color
Typography and Layout
- • Scalable fonts up to 200% without horizontal scrolling
- • Readable font families and appropriate sizes
- • Adequate line spacing and paragraph breaks
- • Responsive design for various screen sizes
Forms and Interactive Controls
Form Accessibility
- • All form fields have descriptive labels
- • Required fields clearly marked
- • Error messages are descriptive and helpful
- • Form validation provides clear guidance
- • Grouping of related form fields with fieldsets
- • Input format requirements clearly communicated
Media and Content
Content Accessibility
- • Images include descriptive alternative text
- • Complex images have detailed descriptions
- • Videos include captions and transcripts when applicable
- • Audio content has transcripts available
- • Content is structured with proper headings
- • Links have descriptive text (no "click here")
Assistive Technology Support
Our website has been tested with various assistive technologies to ensure compatibility:
Tested Screen Readers
- • JAWS (Windows)
- • NVDA (Windows)
- • VoiceOver (macOS, iOS)
- • TalkBack (Android)
- • Dragon NaturallySpeaking
Other Assistive Technologies
- • Voice recognition software
- • Switch navigation devices
- • Eye-tracking systems
- • Head pointer devices
- • Magnification software
Testing and Validation
We employ multiple testing methods to ensure our accessibility standards are met:
Automated Testing
- • axe-core accessibility engine
- • WAVE Web Accessibility Evaluator
- • Lighthouse accessibility audits
- • Pa11y command line testing
Manual Testing
- • Keyboard navigation testing
- • Screen reader testing
- • Color contrast verification
- • Focus management testing
User Testing
- • Testing with disabled users
- • Assistive technology testing
- • Usability studies
- • Feedback collection
Accessibility Checklist
We follow a comprehensive accessibility checklist to ensure all standards are met:
Known Limitations
While we strive for full accessibility, we acknowledge some current limitations that we are working to address:
Current Limitations
- •Some complex interactive charts may have limited screen reader support
- •PDF documents may not be fully accessible (working on alternatives)
- •Some third-party embedded content may not meet our accessibility standards
- •Complex calculator animations may not be optimized for motion sensitivity
Our Response
We are actively working to address these limitations and welcome feedback on accessibility issues. Alternative formats or assistance are available upon request.
Ongoing Improvements
Accessibility is an ongoing commitment. Our improvement roadmap includes:
Short-term Goals (Next 6 months)
- • Enhanced chart accessibility with data tables
- • Improved mobile accessibility features
- • Additional keyboard shortcuts
- • Better error message clarity
- • Voice navigation improvements
Long-term Goals (Next year)
- • WCAG 2.2 compliance
- • Advanced personalization options
- • AI-powered accessibility features
- • Multi-language accessibility support
- • Enhanced assistive technology integration
Accessibility Feedback
Your feedback is essential for improving our accessibility. We welcome and encourage feedback on the accessibility of our website.
How to Provide Feedback
Preferred Methods:
- • Email: [email protected]
- • Phone:
- • Online feedback form (accessible)
- • Postal mail to our business address
Response Commitment:
- • Initial response within 2 business days
- • Full investigation within 5 business days
- • Resolution or alternative within 10 business days
- • Regular updates on progress
Helpful Feedback Information
When reporting accessibility issues, please include:
- • Description of the problem
- • Page URL where the issue occurred
- • Browser and version you're using
- • Assistive technology you're using (if applicable)
- • Steps to reproduce the issue
Alternative Access Methods
If you encounter accessibility barriers, we offer alternative ways to access our information and services:
Alternative Formats
- • Large print documents
- • Plain text versions of content
- • Audio descriptions of visual content
- • Simplified calculator interfaces
- • Email or phone-based calculations
Personal Assistance
- • Phone support for calculator assistance
- • Email guidance for complex calculations
- • Screen sharing support sessions
- • Written summaries of calculation results
- • Referrals to accessible local resources
Training and Awareness
We invest in accessibility training and awareness to ensure our team can create and maintain accessible digital experiences:
Our Training Program
- • Regular accessibility training for all staff
- • Specialized training for developers and designers
- • User experience testing with disabled users
- • Awareness of disability etiquette and communication
- • Updates on accessibility laws and standards
- • Hands-on experience with assistive technologies
Contact Us
For accessibility-related inquiries, feedback, or to request alternative formats, please contact us:
Accessibility Support
Accessibility Coordinator
Our dedicated accessibility coordinator is available to assist with:
- • Accessibility barrier reports
- • Alternative format requests
- • Accommodation discussions
- • Accessibility feature suggestions
- • General accessibility questions
Emergency Contact
If you need immediate assistance or encounter a critical accessibility barrier that prevents you from accessing important financial information, please call our accessibility hotline: